If you are not satisfied, we will gladly accept your return of non-final-sale product ordered from Azhand Shokohi Online Boutique for refund within fourteen (14) calendar days from the delivery date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging and plastic wrap. In their original packaging to ensure they are adequately protected in transit. The original invoice must be provided with any return. If you wish to return an item, please follow the instructions on this
LINK
.
Returns that do not comply with these regulations will not be accepted.
Once your return has been checked and processed you will be notified by e-mail. The refund will be processed to the credit/debit card or account originally used for payment. Refunds may take up to 10 working days to appear on your credit card statement, depending on your bank.
MADE-TO-ORDER
Please note that made-to-order items are non-refundable.
EXCHANGING
All items purchased at the Azhand Shokohi Online Boutique can be exchanged within 10 days, free of charge.
In time of exchange the item(s) has to be unworn and in new condition with original proof of purchase.
If you wish to exchange an item, please follow the instructions on this
LINK
.
Exchanges that do not comply with these regulations will not be accepted.
JEWELRY
All jewelry sales are final at Azhand Shokohi Online Boutique. Although, if a piece breaks as a result of manufacturing defect, we will be happy to repair the piece. Complimentary Shipping and handling.
GIFTS
When a gift is returned it may be exchanged for a new item of equal or greater value. Otherwise the purchaser's credit card will be refunded. No merchandise credits will be issued.